Frequently Asked Questions

If you have need additional information or have other questions about our software please send email to info@questreliability.com

General Information:

About Signal Fitness-For-Service™:

About FEACrack and FEAFlaw:

What is included when I order a program?
Included with each order is a CD containing all of the available programs. A License File will be issued for each program purchased. Any program not purchased can be installed and used in Demo Mode. Also included is a complete User Manual, as well as free technical support, updates and upgrades for one full year.
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What is a Network License?
The network license allows the software to be installed on multiple machines as long as each machine is able to "see" the machine on which the license server is running.   Only one user (or more if more seats are purchased), however, may actually be use the software at any given time.   If you like, you may run the license server on one of the machines on which our software will actually be run, or you can run the license server on a separate machine.   The license server can be run on either Windows NT or a particular flavor of Unix or Linux.

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What is a Host ID and what is a License File?
When you launch each program for the first time after installing it, you will be presented with a dialog box that gives a multi-digit number.   This is your Host ID.   Write down this number and contact Quest Reliability, LLC by telephone, fax, or email and we will provide you with a corresponding License File to put in the program folder.   Once you have correctly placed the file in the folder, the program will be authorized for your subsquent use.   Note that you will be required to do this only once per year (when your license is renewed), unless you transfer the license to another computer or your hard drive crashes.   If you choose not to renew your maintenance when it expires, you will be able to continue using the program, but you will not be authorized to use versions created after your license expiration date.

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What are the recommended capabilities that my computer should have to run your software?
The minimum system requirements are as follows:
  • Windows 95 or later operating system (NT 4.0 or Windows 2000 recommended)
  • 266 MHz or processor.
  • 128 MB or more RAM
  • 500 MB or more free hard disk spaceIt should be noted that these are minimum requirements. For computationally intensive problems, such as most FEACrack & FEA Flaw analysis, a faster processor, more RAM (512 Mb) and more free hard drive space (2 GB) are recommended.
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    Is there a limit to the size of each spreadsheet in the program?
    Yes, the maximum number in a spreadsheet is 16,384 rows.
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    When I start the program I get an error message "Solutions.mdb not found" what should I do?
    The "Unable to Open Solutions Database" error message occurs when Signal FFS™ has trouble opening or locating the Solutions.mdb file. After this error message appears, the user should get a file selection window entitled "Select Solutions Database" which can be used to navigate to the correct location of the Solutions.mdb folder (the default location is in the "C/Program Files/Quest Reliability/SignalFFS/Data" folder). Select the Solutions.mdb file and click the Open button. Signal FFS™ should then open normally and the location of the Solutions.mdb file will be stored when the program is closed. This error is usually seen if the Signal FFS® program file has been moved or reinstalled. If you are getting this error message, please check to make sure that you do not have multiple copies of the SignalFFS.exe file inadvertently installed on your computer.
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    How do I report a bug or error in one of the programs?
    To report an error or bug please email complete information on the program you are using to the staff and attach the file (.elt or .ffs):
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    Can I run my networked licensed software on my laptop while traveling?
    Yes, commuter licensing is available starting in September of 2005. With commuter licensing, license tokens can be checked out from the license server for up to 30 days. Step by step details can be found in this pdf file of instructions.
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    I have just conducted a crack growth analysis and I get a message box that says "check for fast crack growth rate @ #### cycles", what does that mean?
    The "Fast Crack Growth" message is referring to the da/dN of the crack as it grows. What is happening is the crack growth rate has essentially become infinite (the vertical line) before the brittle facture occurs. This message is to let you know that this fast crack growth rate has occurred.
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    In a Fatigue Analysis, may I use the C coefficient value returned by the materials database with the Paris Model or is it only valid for the NASGRO Equation?
    Yes, you may use the C coefficient returned by the materials database for either of the two fatigue growth options available when the Use Materials Database option has been selected.
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    I am getting an error: "IOPT = 1 Analysis stopped, parameter ratio value outside K-table domain."   What does that mean?
    For some geometries (specifically Cylinders and Spheres), Signal FFS™ uses tabular solutions to determine the K values. These tabular solutions are only valid for certain ratios of a/t, a/c and t/D. The error message indicates that the analysis engine tried to look up a value outside of these boundaries. There are several different reasons that this could occur.

    1. A Limiting Flaw Size Evaluation is being performed. In a Limiting Flaw Size Evaluation, Signal FFS™ solves for the failure conditions of a number of different crack size (a/c) ratios. These failure conditions are sometimes out of the bounds of the tabular solution. In this event, the particular data point is left off of the curve and the above error message appears. This message is a warning only. The points on the limiting flaw curve which are returned are all from inside the table boundaries. The message is left as an explanation for why the curve may be unexpectedly truncated.

    2. An arbitrary stress distribution (Weight Function) is being used. Using the stress table, Signal FFS™ generates a K Table for the specific load profile. The size of this K Table is limited by the range of stress values entered into the Weight Function. If a fatigue analysis is being performed (especially if the crack is being grown to failure), the crack can grow out of the bounds of the automatically generated table. If you are getting this error message, you may want to consider extending the stress distribution to a dimension slightly greater than the thickness. This will allow the table interpolation routine to handle the crack if it grows through the thickness. It should be noted, however, that the weight function is not recommended for use once the crack depth (a) grows past 4/5ths of the thickness (t).

    3. The geometry of the particular problem is outside of the boundaries (for example a cylinder with a thickness greater than the inside radius). Signal FFS™ is currently unable to solve such a problem.
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    Are there limits for the allowable geometry dimensions in Signal FFS™?
    Yes, some of the K solutions in Signal FFS™ are only valid through a certain range of geometries.
    Cylinder Limits:
        Crack Depth (a) must be less than or = 2 * Crack Length (c)
        Wall Thickness (t) must be greater than or = Inside Radius
    Sphere Limits:
        Crack Depth (a) must be less than or = 2 * Crack Length (c)
        Wall Thickness (t) must be greater than or = 1/3 Inside Radius
    Fillet Weld Limits
        Crack Depth (a) must be less than or = Crack Length (c)
        Weld Toe Radius (rho) / Base Plate Thickness (t) must be between 0.01 and 0.07
        Weld Angle (alpha) must be between 30 and 60 degrees
        Weld Toe Length (L) / Base Plate Thickness (t) must be between 0.16 and 4.0
    It may be possible to extend some of these solutions.   If the solution for a particular geometric configuration is beyond the allowable limits please contact us for more information.
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    How can I get the data values used to make a plot in Signal FFS™ to another program? For example, I want the result values and the FAD curve values in a different plotting program.
    To get the data values and the plot picture from Signal FFS™ to another program use the copy option. With the graphics window visible (select the graphics tab) use the Edit menu Copy choice (or Ctrl C); the graph and data are copied. Then in another program, select Edit and Paste (usually Ctrl V) to paste the plot information. Depending on the program different information will be pasted. For example, in Excel or Word the data values used in the plot will be pasted by default, or in Paint the plot picture will be pasted by default. To choose other than the default type of information that gets pasted into the program, use the paste special option to select the picture or the data. For example, in Excel either the picture, bitmap, or text (data values) can be chosen for paste special.
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    What is the R Ratio value entered in the Cyclic Stresses window used for?
    This R Ratio value is the ratio of Kmin/Kmax. It is only used for calculating the fatigue threshold for the NASGRO and Simple Power Law Fatigue Growth curves from the properties in the Materials Database. A lower fatigue threshold value is more conservative than a higher one. If you are not using this database to generate the Fatigue Growth curves, you do not have to enter a value in the R Ratio field.
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    What do the vertical and horizontal lines on the critical crack size curve mean? 
    Signal FFS™ calculates the critical crack size using several different analyses. It is possible for the critical crack length to be longer than the width (or radius) of the geometry. If this is the case, there will be a vertical line on the right end of the critical crack size curve and you should rerun the analysis using the 'Long Surface Crack' option. It is also possible that the critical crack depth is deeper than the thickness of the geometry. If this is the case, there will be a horizontal line at the left end of the critical crack size curve and you should rerun the analysis with the 'Through-Wall Crack' option.

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    The J-integral values in the Warp_out file are somewhat different then the FEACrack results.   Which values does FEACrack apply?
    FEACrack will display the averaged total J-integral values from the Warp3D output file.  The first contour J value is not used in the average since it can often be path dependent.   The J and K results displayed in the Crack Results windows can also have values at crack angle phi = 0 or pi modified by curve-fitting if some of the J-integrals show high path dependence.  If you want to get the raw J-integral results in a more compact form than the Warp3D output file, use the "Create Extracted J Integral Results File" option on the FEA Results/File Selection window (use the check box).   The *_res.out file contains all the J-integral, K, and related results values in a formated ASCII file and will have the same leading file name as the mesh file.
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    Is it necessary to purchase additional software in order to complete my finite element analysis?
    No. Our programs FEACrack and FEAFlaw are accompanied by WARP3D that can be used to run the finite element analysis. There are other programs available (ANSYS, ABAQUS, etc.) from different vendors that can be purchased independently if you choose.
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    What is WARP3D?
    WARP3D is a finite element analysis program specifically for non-linear fracture developed at the University of Illinois. For more information, please see their web site at:
    http://cern49.ce.uiuc.edu/cfm/software.html.
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    Can I run a FEACrack/FEAFlaw analysis on a different computer?
    Yes.   While the mesh and input files must be generated on the paricular windows machine for which the license is granted, the finite element analysis may be run on any machine with the appropriate FEA program (WARP, ABAQUS, ANSYS, etc) installed.
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    Is there a limit to the size of a model that can be used for a User-Defined Geometry?
    Yes.  Although the resulting FEACrack mesh may be of any size, the definition mesh used to specify the geometry can have no more than 16384 elements or nodes.
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    The mesh doesn't appear, or I get an error message when loading stress results; how can I get the mesh and results to appear?
    The problem may be with the graphics hardware. To check, change the hardware acceleration setting to "none" and then load the FEACrack model and results.

    To change the hardware acceleration setting for the graphics hardware follow these steps:
    1. open Start/Settings/Control Panel/Display
    2. in the Display Properties form, click on the Settings tab; click on the Advanced button in the lower right corner to open the advanced form
    3. click on the Troubleshooting tab 4. move the Hardware acceleration slider bar to None; click OK; the screen may go blank for a moment as the graphics are reset
    5. try starting FEACrack, opening the model file (*.elt), load the results and view the stress results

    If the mesh and results appear correctly, then the software driver for the video card needs to be updated. Usually, the computer or video card manufacturer web sites will have updated video card driver software available for download.
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    I am having problems running a WARP3D analysis. I get an error about a "non-converged solution" even though I am running an elastic analysis. How can I get WARP3D to solve my problem?
    The solver (VSS) in the standard WARP3D builds has a known bug on some machines that prevents the analysis from running and causes this error. As a result we now include a set of builds with an alternate (CXML) solver. There should be a set of WARP3D executable files [LINK] in the main program directory that have a "_CXML_" as part of their name.

    To run WARP3D with the CXML solver, select Program Options from the Tools pull down menu. Then select the CXML Solver option from the Type of WARP3D File to Write option menu. When this option is selected the WARP3D input files that are created should have a "_cxml_wrp.inp" file extension. If the files are run using the Run FEA option, the program will automatically select the correct WARP3D version to run.

    In addition to changing the file extension, the CXML solver option changes one line in the WARP3D input file from:
       solution technique direct sparse vss
    to:
       solution technique direct sparse cxml

    This command tells WARP which type of solver to use. The WARP3D builds provided are set up to run only VSS or only CXML. Due to compatibility issues we do not provide a WARP3D build that can run either solver, so CXML files will only run with the CXML solver build of WARP3D.
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